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The Peoples Bank Taylorsville

Coronavirus (COVID-19)

 To The Peoples Bank Customers regarding the Coronavirus (COVID-19),

EFFECTIVE March 30, 2020 we will be providing Drive Thru Only service at both our Main Office and Elk Creek Branch locations as we follow the CDC's recommendation of social distancing and ensuring adequate staff coverage for our customers.  

We will continue our By Appointment Only plan to provide assistance for loans, deposit accounts, Wire Transfers and lock boxes at both locations.  

We will continue to follow this schedule for the duration of the State of Emergency. 

Should you need employee assistance, please call us at 502-477-2244.

Amid ongoing concerns about the Coronavirus COVID-19, we are closely monitoring the latest reports from the Centers for Disease Control (CDC). As always, our focus is the safety and well-being of our customers, employees and the communities we serve. Our thoughts are with those who have been impacted. We stand ready to work with those experiencing financial difficulty as a result, and we are taking the necessary steps to avoid potential disruptions of service to our customers.

 

If you visit our locations, please know, our we are here to serve you, as always. We've augmented daily cleaning procedures with the use of disinfectant products, identified on the Environmental Protection Agency’s (EPA’s) list of registered disinfectants effective in killing COVID-19, on high-touch surfaces, have made hand sanitizer readily available and are educating employees on best practices recommended by the CDC.

 

We wanted to reach out and share a few of the ways we are here to serve you, our customer, during this time: We encourage you to access your account from home using our electronic banking solutions. Peoples Bank Online Banking at www.tpbtaylorsville.com and Peoples Bank Mobile App (available in the Apple App or Google Play stores) let you view transactions, check balances, transfer funds, and more. You may use our 24/7 Voice Response service by calling 1-855-858-2060.  If you need assistance accessing, using, or registering for any of these services, please contact us at 502-477-2244.

 

If you've been impacted by COVID-19 and need our support, we're here to help. We will have dedicated assistance available - please contact us at 502-477-2244.  Our hours have not changed!

In addition to helping customers work through potential financial hardships, we also have contingency plans in place that are designed to prevent any service disruptions due to Coronavirus impacts.

 

We will continue to closely monitor the situation and evaluate additional measures to support our customers and communities as needs arise. We will communicate any additional information via social media and our Website notifications as necessary.

 

For additional information about COVID-19, get the latest report from the Centers for Disease Control at cdc.gov or your local health department website.

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